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Frequently asked questions
Everything about membership, recipes, the store and your account. Still stuck? Contact us.
Membership
What do I get with a membership?
A membership unlocks the entire recipe library, including every premium recipe, with no limits on how many you can view or save. Members also get new recipes as they are published and full access to our technique guides.
How much does membership cost?
We offer a monthly plan and an annual plan. You can see current pricing on the Membership page, and you can switch or cancel at any time from your account.
Can I try recipes for free?
Yes. Roughly half of the library is free to view without a membership, so you can get a real sense of how our recipes are written and tested before you decide to join.
How do I cancel?
You can cancel any time from your account page. Your access continues through the end of the period you have already paid for, and you will not be charged again after that.
Recipes
Are the recipes tested?
Every recipe passes through our test kitchen, where it is cooked as written, timed and refined until a first-time cook can follow it reliably. We would rather delay a recipe than publish one that does not work.
Can I search by ingredient or cook time?
Yes. The search bar sits at the top of every page and covers recipe titles, ingredients and categories. On the results page you can filter by category, difficulty and total cook time, and sort by rating or speed.
Do you offer recipes for dietary needs?
Our library spans many cuisines and includes a wide range of vegetarian, seafood and lighter dishes. Use the search and category filters to find dishes that fit how you eat.
Store
How much is shipping?
Shipping is a flat rate on most orders, and orders over the free-shipping threshold ship at no charge. The exact amounts are shown in your cart and at checkout before you pay.
What is your return policy?
Unused items in their original condition can be returned within the window described on our Refund Policy page. Reach out to our team and we will help arrange it.
Is checkout secure?
Checkout uses standard card validation and does not store full card numbers on our servers. This demonstration build does not process real payments; it is set up to accept a standard test card only.
Account
I forgot my password. What now?
Use the Forgot Password link on the login page and we will walk you through resetting it. If you get stuck, our team is happy to help.
How do you handle my data?
We collect only what we need to run your account and orders, and we never sell your personal information. Our Privacy Policy explains exactly what we store and why.